Monday, February 10, 2014

Best Foot Forward: Online Reputation Management

One of the most important aspects of any business is a strong and reliable reputation. A well-known and trusted company name or brand can sometimes be all the marketing a business needs to make sales. However, it’s a lot harder to defend a business’ name now that customers have the freedom to post their thoughts and reviews regarding a business’ products or services. 

Nothing can be more detrimental to a business’ image than website links to negative reviews of the company. Other customers searching for the business on the Web can run into these adverse opinions and it can turn away sales. Companies suffering from scathing remarks can opt to use online reputation management (ORM) services to salvage their repute and help the business start anew. 

The key to online reputation management is to put a business’ best foot forward. Since many Internet users use search engines to find what they’re looking for, they could possibly run into negative reviews during their searches. ORM aims to dampen the effects of these hurtful responses by generating online content that showcases the best traits and features of a business. Companies can hire the services of specialized Web marketing firms to benefit from ORM.

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